Lowes - Customer Service/Repair Center
The customer service center is a joke!!I bought a Frigidaire refrigerator 6 months ago and the finish is coming off the front of it.
The customer service rep told me it's cosmetic and not covered. I asked her how can that be?? It's a defect, not cosmetic!! Then, she proceeded to tell me that I can have a tech look at it, but I would probably be charged for a service call!!!
I find this ridiculous. Lowe's does NOT stand by what they sell, nor do their companies.
I think Lowe's get a poor quality of products and then the consumer is left to foot the bill when things go wrong.I'm done getting anything more at Lowe's.
Review about: Frigidaire Refrigerator.
Reason of review: Damaged or defective.
Monetary Loss: $1200.
Preferred solution: Let the company propose a solution.
I liked: Price.
I didn't like: Quality of the product.