Had to wait a week for a tech to fix the same problem again for the forth time. Was call the ay of the apointment that the tech would be a no-show.
We had dirty clothes waiting to wash and then was told that the ext avail appt was for the following week. Will not be able to get any help to get fixed!!! My daughter is here on vacation and has been waiting all day and my husband and i are planning to go on vacation with her and we are trying to get laundry done befor we leave.
CS reps where very rude and did not even care about following up with servicing a $2K washer machine!!!! I really am upset that Lowes thinks this is acceptable!