Contact Lowes Customer Service
Lowes Phone Numbers and Emails
Toll-Free Number:
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(800) 445-6937
Customer Service:
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(404) 658-8650Atlanta, Georgia
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(410) 869-3140Baltimore, Maryland
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(718) 758-2910Brooklyn, New York
Lowes Emails:
Contact Information
Lowes Website:
Lowes Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 8:30am - 7:00pm
How Good is Lowes's Customer Service?
Summary of Lowes Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lowes?
Payments and Charges Question:
- “Need payment history”
- “Pay my bill and close my account”
- “Payment information”
Request for Information Question:
- “Appointment”
- “Help with credit”
- “Need to talk with a customer service about a delivery”
Product/ Service Question:
- “Their employees are discrimating *** that peek around the corner at you and then took my product i was going to buy off the shelf when i was looking at something else. What kind of idiot takes a sale away from a customer. These people are ***”
- “Diswasher broke down”
- “Broken product”
Shipping and Delivery Question:
- “Delivery order that wasn't delivery”
- “Order delivery”
- “Delivery order”
Cards Question:
- “Card”
- “Don't recognize credit card charge”
- “Credit card”
Return/ Replace Question:
- “Returns”
- “For a return”
- “Store returns”
Account Question:
- “Balance”
- “Close account”
- “Account balance”
Staff Question:
- “Service complaint”
- “Horrible Customer Service with Cliam”
- “Service issue”
Activation/ Cancellation Question:
- “Cancel credit card”
- “Canceled item not canceled”
- “Cancelar tarjeta perdida”
Refund Question:
- “Refund status”
- “Refund for a faulty kitchen faucet”
- “Refund”
Employment Question:
- “Following up on a job application”
- “Last paystub”
- “W2”
Website/ Application Question:
- “Application”
- “Trying to order online item”
- “Your web site is crap”
Other Question:
- “Se me perdió la tarjeta”
- “Refrigerator issue”
- “Place a custom order”
About
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Lowe's is a public home improvement company that was founded in 1946 when Lucius S. Lowe opened his first store. The company is headquartered in Mooresville, North Carolina. The tagline of the company is: ''Let us build something together''. This chain of retail and home improvement and appliance stores is represented in every U.S. state and Canada. In 2009 Lowe's is going to open its stores in Mexico. The company is ranked 45 in the Fortune 500 list. Lowe's offers its customers thousands of products in stock and much more through a Special Order Service. Lowe's selection of tools, kitchen appliances, cabinets, cabinet hardware, countertops and paint cannot be easily compared to any other home improvement stores.In 2006 Lowe's offered special house plans for those suffered from the hurricanes.
Lowes is ranked 135 out of 533 in Supermarkets and Malls category
USA, Asia, Canada
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