Lowes Contact Information

Toll-Free Number:

  • (800) 445-6937 General Help

Commercial Accounts Receivable Accounts:

  • (866) 232-7443

Customer Service:

  • (800) 445-6937 General Help
  • (704) 313-1818 Only Text Messaging
  • (800) 508-2520

Lowe's Credit Accounts:

  • (800) 444-1408

ProServices Desk :

  • (844) 569-4776

Protection Plans:

  • (888) 775-6937

Sales and Product Assistance:

  • (877) 465-6937
  • (512) 846-1620 Lowes of Hutto, TX

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States

Social Networks:

Summary of Lowes Customer Service Calls

41 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:41 AVG CALL DURATION
20% ISSUES RESOLVED

Customers Contact Lowes to Ask about:

Payments and Charges:

  • “Make payment”
  • “Rebate problem”
  • “I have not received bill and was sent a message my account was delique”

Product/ Service:

  • “Broken blind during carpet installation”

Website/ Application:

  • “Check on credit application status”

Other:

  • “Cause your stores in my area 40218 have no one to help me with an ice maker convection. There for I would have to ride there amaybe waste my time if you can not help me. I could take my business elsewhere but that to is a ways away so I could be wast” , Review #1355631
  • “Lawnmower”
  • “Wrong price”

Lowes Rating Stats

2.1 out of 5 stars
based on 1658 reviews
See all 4328 reviews reviews

Rating stats

  1. 695 reviews
  2. 427 reviews
  3. 324 reviews
  4. 136 reviews
  5. 74 reviews

Rating trend

About Lowes

Top 5 Likes about Lowes

Product, Price, Location, Would rate zero stars if i could, Friendliness of staff

Top 5 Dislikes about Lowes

Customer service, Lady in customer service, Service, Lack of response, How they have handled this situation

Top 5 Related Companies

ATG Stores, Orchard Supply Hardware, Lowes Canada, Kobalt, Iris by Lowes

Summary

Lowe's is a public home improvement company that was founded in 1946 when Lucius S. Lowe opened his first store. The company is headquartered in Mooresville, North Carolina. The tagline of the company is: ''Let us build something together''. This chain of retail and home improvement and appliance stores is represented in every U.S. state and Canada. In 2009 Lowe's is going to open its stores in Mexico. The company is ranked 45 in the Fortune 500 list. Lowe's offers its customers thousands of products in stock and much more through a Special Order Service. Lowe's selection of tools, kitchen appliances, cabinets, cabinet hardware, countertops and paint cannot be easily compared to any other home improvement stores.In 2006 Lowe's offered special house plans for those suffered from the hurricanes.

Lowes reviews and complaints

Lowes is ranked 52 out of 473 in Supermarkets and Malls category

Area Served

USA

Payment Methods

MasterCardVISAAmerican ExpressDiscover

Edit Description

Lowes Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Lowes to

i
Home Depot
Home Depot
2177 reviews
2.2
Compare
Sears
Sears
5620 reviews
1.9
Compare
Menards
Menards
2098 reviews
2.4
Compare
Bath Fitter
Bath Fitter
Has verified representatives
374 reviews
Compare
Hhgregg
Hhgregg
1107 reviews
1.8
Compare
Best Buy
Best Buy
3082 reviews
1.9
Compare
Empire Today
Empire Today
Has verified representatives
859 reviews
Compare
Walmart
Walmart
7484 reviews
2.3
Compare


Report

Products and Services Sold by Lowes

Write a review
Do you have something to say about Lowes? What happened? What can we help you with?
Submit review Don't show this popup