Contact Information

Lowes Phone Numbers

Toll-Free Number:

  • (800) 445-6937 General Help

Commercial Accounts Receivable Accounts:

  • (866) 232-7443

Customer Service:

  • (800) 445-6937 General Help
  • (704) 313-1818 Only Text Messaging
  • (800) 508-2520

Lowe's Credit Accounts:

  • (800) 444-1408

ProServices Desk :

  • (844) 569-4776

Protection Plans:

  • (888) 775-6937

Sales and Product Assistance:

  • (877) 465-6937
  • (512) 846-1620 Lowes of Hutto, TX
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Corporate Office Address:

Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States

Help in Social Networks:

Summary of Lowes Customer Service Calls

04:32 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Lowes to Ask about:

Payments and Charges Question:

  • “Military discount”
  • “Make payment”
  • “Billing”

Staff Question:

  • “Slow store service. Rude manager. Filthy "new item". Manager Clint not returning my calls. Help desk person Heidi put me on hold and never came back. I was shorted on a refund.”
  • “Service for my refrig” , Review #1599574
  • “Dissatisfied with service and completion of installation order”

Cards Question:

  • “Active card”
  • “Credit card payments”
  • “Lost card”

Refund Question:

  • “Refund problems”
  • “Refund” , Review # 1597590

Return/ Replace Question:

  • “Returns”
  • “Return messed up”

Request for Information Question:

  • “Credit question”

Activation/ Cancellation Question:

  • “Cancel”

Shipping and Delivery Question:

  • “Delivery of my dishwasher”

Product/ Service Question:

  • “Broken blind during carpet installation”

Website/ Application Question:

  • “Check on credit application status”

Other Question:

  • “Compliment associate”
  • “Damaged product”
  • “Ordered wrong things”

Lowes Rating Stats

2.0 out of 5 stars
based on 1866 reviews
See all 4677 reviews

Rating trend


Top Lowes Services

Customer Care, Delivery Service, Manager

Top Lowes Products

Warranty, Credit Card, Website

Lowes Pros and Cons

Pros: Product, Price, Location, Would rate zero stars if i could, Products

Cons: Customer service, Customer service received, Service, Lack of response, How they have handled this situation

Related Companies

ATG Stores, Kobalt, Orchard Supply Hardware, Lowes Canada, Iris by Lowes


Lowe's is a public home improvement company that was founded in 1946 when Lucius S. Lowe opened his first store. The company is headquartered in Mooresville, North Carolina. The tagline of the company is: ''Let us build something together''. This chain of retail and home improvement and appliance stores is represented in every U.S. state and Canada. In 2009 Lowe's is going to open its stores in Mexico. The company is ranked 45 in the Fortune 500 list. Lowe's offers its customers thousands of products in stock and much more through a Special Order Service. Lowe's selection of tools, kitchen appliances, cabinets, cabinet hardware, countertops and paint cannot be easily compared to any other home improvement stores.In 2006 Lowe's offered special house plans for those suffered from the hurricanes.

Lowes reviews and complaints

Lowes is ranked 60 out of 607 in Supermarkets and Malls category

Area Served


Payment Methods

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Lowes Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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