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Summary of Lowes Customer Service Calls

36 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
02:00 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Lowes to Ask about:

Payments and Charges:

  • “Rebate problem”
  • “I have not received bill and was sent a message my account was delique”
  • “Last 10 charges”

Website/ Application:

  • “Check on credit application status”

Other:

  • “Cause your stores in my area 40218 have no one to help me with an ice maker convection. There for I would have to ride there amaybe waste my time if you can not help me. I could take my business elsewhere but that to is a ways away so I could be wast”
  • “Lawnmower”
  • “Wrong price”

Lowes Rating Stats

2.1 out of 5 stars
based on 1544 reviews
See all 4157 reviews

Rating stats

  1. 640 reviews
  2. 406 reviews
  3. 301 reviews
  4. 128 reviews
  5. 67 reviews

About Lowes

Top 5 Likes about Lowes

Product, Price, Location, Would rate zero stars if i could, Friendliness of staff

Top 5 Dislikes about Lowes

Customer service, Customer service received, Service, Lack of response, How they have handled this situation

Top 5 Related Companies

ATG Stores, Orchard Supply Hardware, Kobalt, Iris by Lowes, LowesForPros

Summary

Lowe's is a public home improvement company that was founded in 1946 when Lucius S. Lowe opened his first store. The company is headquartered in Mooresville, North Carolina. The tagline of the company is: ''Let us build something together''. This chain of retail and home improvement and appliance stores is represented in every U.S. state and Canada. In 2009 Lowe's is going to open its stores in Mexico. The company is ranked 45 in the Fortune 500 list. Lowe's offers its customers thousands of products in stock and much more through a Special Order Service. Lowe's selection of tools, kitchen appliances, cabinets, cabinet hardware, countertops and paint cannot be easily compared to any other home improvement stores.In 2006 Lowe's offered special house plans for those suffered from the hurricanes.

Lowes reviews and complaints

Lowes is ranked 52 out of 445 in Supermarkets and Malls category

Area Served

USA

Payment Methods

MasterCardVISAAmerican ExpressDiscover

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Lowes Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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