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Contact Lowes Customer Service

How to Reach a Person at Lowes

Verified Contact Information

Toll-Free Number:

  • 1-800-445-6937
Call customer service
Send Message

Customer Service:

  • 1-404-658-8650
    Atlanta, Georgia
  • 1-410-869-3140
    Baltimore, Maryland
  • 1-718-758-2910
    Brooklyn, New York
  • 1-877-505-4923
    Central Production Office
  • 1-773-952-5000
    Chicago, Illinois
  • 1-352-242-6960
    Clermont, Florida
  • 1-214-259-0021
    Dallas, Texas
  • 1-702-258-4136
    Las Vegas, Neveda
  • 1-866-537-1397
    Lowes Business Rewards
  • 1-434-239-7600
    Lynchburg, Virginia
  • 1-508-282-4016
    Milford, Massachusetts
  • 1-704-313-1818
    Only Text Messaging
  • 1-844-569-4776
    Pro Desk
  • 1-888-775-6937
    Protection Plans
  • 1-650-616-7800
    San Bruno, California
  • 1-209-536-6400
    Sonora, California
  • 1-800-508-2520
  • 1-512-846-1620
  • 1-888-516-1010

Accounting/ Billing:

  • 1-866-232-7443
    Lowes Accounts Receivable

Investors/ Franchising:

  • 1-800-813-7613

Legal:

  • 1-704-758-2921
    DMCA Notices

Media:

  • 1-704-758-2917

Sales/ Reservations:

  • 1-877-465-6937

Lowes Emails:

Customer Service
custcare@lowes.com
investorrelations@lowes.com
dmcanotices@lowes.com
DMCA Inquiries
privacy@lowes.com
Privacy Inquiries
community@lowes.com
influencer@lowes.com
newsroom@lowes.com
publicrelations@lowes.com

Lowes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Lowes Phone Number
1 (800) 445-6937
Average Hold Time
00:01:52
Average Calls duration
6 minutes
Most Popular Lowes Email Address
customercare@lowes.com
Lowes Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Lowes Customer Service?

Most Popular Number:

(800) 445-6937
Total calls: 7 069 Issues resolved: 260 Last call: Apr 21, 2026

The Lowe's customer service working hours are from Monday to Saturday, starting at 8:30 am and ending at 7:00 pm ET. They are also available on Sundays during the same working hours, from 8:30 am to 7:00 pm ET. During these times, you can reach out to Lowe's customer service team for assistance, inquiries, product information, order support, returns, or any other related concerns

To contact Lowe's customer care via email, you can send your inquiry or concern to the designated email address customercare@lowes.com. Make sure to include your full name, contact details, and provide a clear and detailed description of your issue or query. Lowe’s customer care team will carefully review your email and promptly respond with the necessary assistance or information you need.

There is no live chat available but you can contact Lowe's customer service by either calling their customer service phone number or writing an email. If you require immediate help, the best course of action is to call Lowe's customer service directly. If you choose to contact them via email, response times will vary, but rest assured they will get back to you as soon as they can.

Lowes customer service number is 1-800-445-6937. By calling this number, you can directly reach Lowe's customer service team to seek assistance, ask questions, or address any concerns you may have. Lowes customer care is available throughout the week from 8:30 am to 7:00 pm ET.

PissedConsumer Club

Contact Information

Lowes Website:

Lowes Help Center:

Corporate Office Address:

Lowes Companies, Inc.
1000 Lowe’s Boulevard
Mooresville, North Carolina 28117
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 8:30am - 7:00pm

More contact details

Summary of Lowes Customer Service Calls

8.6K TOTAL
CALLS
05:41 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lowes?

Payments and Charges Question:

  • “Payment”
  • “Credit card application”
  • “To delete two debit cards and add a debit card”

Product/ Service Question:

  • “New Refrigerator that doesn’t work.”
  • “Order product”
  • “I’m having problem with the order that I’m making”

Request for Information Question:

  • “About my shed”
  • “Purched a refrigetater want to know when.”
  • “QUESTION ABOUT ORDER”

Shipping and Delivery Question:

  • “Where is my order”
  • “Part was delivered”
  • “Our item was not delivered even though it says it was”

Cards Question:

  • “Lost card”
  • “E-gift card from choice home warranty”
  • “Lowes ECard”

Return/ Replace Question:

  • “Return door”
  • “Change primary address on account”
  • “Change email address with you”

Account Question:

  • “To verify a couple things before I make a large purchase”
  • “Merge accounts old with new”
  • “Verify veteran status”

Staff Question:

  • “Poor customer service”
  • “Service repair person didn’t show up during 8:00 AM to noon window. I can’t contact them & they haven’t contacted me except for model # for washer, which I’d sent yesterday at their request”
  • “Rude employee”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Activate a card”
  • “Quiero cancelar una compra”

Website/ Application Question:

  • “Installation”
  • “Parts show in stock on website. Workers say they don’t have it”
  • “Smell of gas after installation of new gas dryer”

Refund Question:

  • “Refund”
  • “Refund/rebill issue”
  • “Refund problems”

Employment Question:

  • “Took a certified bank check made out to Lowe’s to payoff my Lowe’s card and your store woul not accept check..!”
  • “W-2 form 2023 and 2024”
  • “Following up on a job application”

Other Question:

  • “Free assembly”
  • “Ordet”
  • “Unable to pick up item”

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