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Summary of Lowes Customer Service Calls

30 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
02:14 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Lowes to Ask about:

Payments and Charges:

  • “Last 10 charges”
  • “Billpay”
  • “I called and did a payment and it did not show up on my bank statement”

Website/ Application:

  • “Check on credit application status”

Other:

  • “Wrong price”
  • “Order delay”
  • “Bad LED bulbs”

About Lowes

Top 5 Likes about Lowes

Product, Price, Would rate zero stars if i could, Location, Friendliness of staff

Top 5 Dislikes about Lowes

Customer service, Customer service, Service, Lack of response, How they have handled this situation

Top 5 Related Companies

ATG Stores, Orchard Supply Hardware, Kobalt, Iris by Lowes, LowesForPros

Summary

Lowe's is a public home improvement company that was founded in 1946 when Lucius S. Lowe opened his first store. The company is headquartered in Mooresville, North Carolina. The tagline of the company is: ''Let us build something together''. This chain of retail and home improvement and appliance stores is represented in every U.S. state and Canada. In 2009 Lowe's is going to open its stores in Mexico. The company is ranked 45 in the Fortune 500 list. Lowe's offers its customers thousands of products in stock and much more through a Special Order Service. Lowe's selection of tools, kitchen appliances, cabinets, cabinet hardware, countertops and paint cannot be easily compared to any other home improvement stores.In 2006 Lowe's offered special house plans for those suffered from the hurricanes.

Lowes reviews and complaints

Lowes is ranked 55 out of 434 in Supermarkets and Malls category

Area Served

USA

Payment Methods

MasterCardVISAAmerican ExpressDiscover

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Lowes Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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