Lowes Phone Numbers and Emails

Toll-Free Number:

  • (800) 445-6937

Customer Service:

  • (404) 658-8650
    Atlanta, Georgia
  • (410) 869-3140
    Baltimore, Maryland
  • (718) 758-2910
    Brooklyn, New York
  • (773) 952-5000
    Chicago, Illinois
  • (352) 242-6960
    Clermont, Florida
  • (214) 259-0021
    Dallas, Texas
  • (702) 258-4136
    Las Vegas, Neveda
  • (866) 537-1397
    Lowes Business Rewards
  • (434) 239-7600
    Lynchburg, Virginia
  • (508) 282-4016
    Milford, Massachusetts
  • (704) 313-1818
    Only Text Messaging
  • (844) 569-4776
    Pro Desk
  • (650) 616-7800
    San Bruno, California
  • (209) 536-6400
    Sonora, California
  • (800) 508-2520
  • (512) 846-1620
  • (888) 516-1010


  • (866) 232-7443
    Lowes Accounts Receivable

Central Production Office:

  • (877) 505-4923


  • (800) 813-7613


  • (704) 758-2921
    DMCA Notices


  • (704) 758-2917

Protection Plans:

  • (888) 775-6937


  • (877) 465-6937

Lowes Emails:

Customer Service
Investors/ Franchising
DMCA Inquiries, Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Lowes Contact Information

Lowes Website:

Lowes Help Center:

Corporate Office Address:

Lowes Companies, Inc.
1000 Lowe’s Boulevard
Mooresville, North Carolina 28117
United States

Other Info (opening hours):


Monday - Sunday: 8:30am - 7:00pm

Lowes Customer Service Reviews

1.4 / 5

I still have not received the $180.09 that is sitting in my account. Terrible customer service. They have had my money since September. One excuse after another.

Donald G Lju
Worse Customer Service Ever

Ordered a Freezer in the West Phoenix Store on 9/19/22. Original Delivery date was 10/19/22 which came and went. In the mean time before receiving the freezer, Lowes Billed me. Spoke to Sergio So...

Summary of Lowes Customer Service Calls

06:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lowes Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Pay bill”
  • “Make payment”

Request for Information Question:

  • “Checking on a refund”
  • “Question about buying online and getting my military discount”
  • “I need help locating an on line receipt”

Shipping and Delivery Question:

  • “Tarjeta robada”
  • “I did not get my Lowes pros credit card”
  • “Delivery no show”

Cards Question:

  • “Don't have my lowes card”
  • “Credit card application”
  • “I lost my Lowe's credit card”

Product/ Service Question:

  • “Hisense refrigerator ice maker doesn't work”
  • “Defective item”
  • “To report.a door handle that broke off my new refrigerator that was purchased on 9/21/22”

Return/ Replace Question:

  • “I'm trying to return an item”
  • “Need a replacement card”
  • “Return”

Account Question:

  • “My order that is to be shiped to me on nov 28 I prepaid for it and it has not been taken out of my account”
  • “Disscuss decrease brither account”
  • “Balance on my account”

Staff Question:

  • “Customer service”
  • “Angry about horrible service”
  • “To talk to customer service”

Activation/ Cancellation Question:

  • “Canceling order”
  • “Cancel installation”
  • “Want to cancel my credit card”

Refund Question:

  • “Refund”
  • “I need my refund”
  • “Refund problems”

Employment Question:

  • “Payroll”
  • “Apply for a job”
  • “Following up on a job application”

Website/ Application Question:

  • “Application”
  • “Website”
  • “Ongoing website isdue”

Other Question:

  • “Add appliance removal to order”
  • “Cancle an items”
  • “Lost pay”


Lowes Return Policy
To read more: https://www.lowes.com/cd_Shipping+and+Delivery_378641591_?storeId=10151&langId=-1&catalogId=10051#ReturnsExchanges
Lowes Delivery Policy
To read more: https://www.lowes.com/cd_Shipping+and+Delivery_378641591_
Lowes Terms of Service
To read more: https://www.lowes.com/l/terms-and-conditions-of-use.html
Lowes Privacy Policy
To read more: https://www.lowes.com/l/privacy-and-security-statement.html
Lowes Pros and Cons

Pros: Location, Price, Product, Close by, That they are close

Cons: Customer service, Customer service received, Service, Poor customer service, No customer service

Related Companies

Kobalt, Allen And Roth, Harbor Breeze, Garden Treasures Classics, Master Forge


Lowe's is a public home improvement company that was founded in 1946 when Lucius S. Lowe opened his first store. The company is headquartered in Mooresville, North Carolina. The tagline of the company is: ''Let us build something together''. This chain of retail and home improvement and appliance stores is represented in every U.S. state and Canada. In 2009 Lowe's is going to open its stores in Mexico. The company is ranked 45 in the Fortune 500 list. Lowe's offers its customers thousands of products in stock and much more through a Special Order Service. Lowe's selection of tools, kitchen appliances, cabinets, cabinet hardware, countertops and paint cannot be easily compared to any other home improvement stores.In 2006 Lowe's offered special house plans for those suffered from the hurricanes.

Lowes reviews and complaints

Lowes is ranked 120 out of 362 in Supermarkets and Malls category

Area Served

USA, Asia, Canada

Payment Methods

MasterCardVISAAmerican ExpressDiscover

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