Lowes Phone Numbers and Emails

Toll-Free Number:

  • (800) 445-6937

Customer Service:

  • (866) 537-1397
    Lowes Business Rewards
  • (704) 313-1818
    Only Text Messaging
  • (844) 569-4776
    Pro Desk
  • (800) 445-6937
  • (800) 508-2520

Accounting:

  • (866) 232-7443
    Lowes Accounts Receivable
  • (800) 444-1408
    Lowes Credit Accounts

Central Production Office:

  • (877) 505-4923

Investors:

  • (800) 813-7613

Legal:

  • (704) 758-2921
    DMCA Notices

Media:

  • (704) 758-2917

Protection Plans:

  • (888) 775-6937

Sales:

  • (877) 465-6937
  • (512) 846-1620
    Lowes of Hutto, TX
  • (352) 242-6960
  • (650) 616-7800
  • (434) 239-7600
  • (888) 516-1010
  • (209) 536-6400

Lowes Emails:

Customer Service
pro2781@lowes.com
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Lowes Contact Information

Lowes Website:

Lowes Online Chat:

Corporate Office Address:

Lowes Companies, Inc.
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States

Other Info (opening hours):

Hours:

7 Days a Week: 8:30 am – 7 pm (ET)


Mailing Address:

Compliance Department

1000 Lowe’s Boulevard

Mooresville, NC 28117

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Lowes Rating Based on 3.5K Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of Lowes Customer Service Calls

3.6K TOTAL
CALLS
06:20 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lowes Customer Service?

Payments and Charges Question:

  • “Bill”
  • “Billpay”
  • “Need to make phone order with va discount”

Request for Information Question:

  • “Why did my credit card unautorize”
  • “Need assistance”
  • “I need to talk to a technician”

Shipping and Delivery Question:

  • “Want to change pick up order to delivery”
  • “Waiting for refrigerator delivery.”
  • “Order not delivered”

Product/ Service Question:

  • “Will be out of work”
  • “Damaged product”
  • “Drawn money twice from bank”

Cards Question:

  • “Credit card”
  • “BECAUSE YOU ARE OUT OF CONTROL CHARGING MY CREDIT CARD FOR FOUR TRANSACTIONS WHEN I ONLY MADE ONE TRANSACTION!!!!!”
  • “Credit card collections”

Staff Question:

  • “Trying to get service repair on my washer I've been calling since October 13”
  • “Customer service”
  • “Poor service”

Account Question:

  • “To unlock my accountThanks”
  • “My balance”
  • “Account balance”

Return/ Replace Question:

  • “Return item”
  • “Return”
  • “Returns”

Activation/ Cancellation Question:

  • “I need renew my card”
  • “Activate Extended protection plan”
  • “Cancel online order”

Refund Question:

  • “Refund problems”
  • “Refund”
  • “I need my refund back”

Employment Question:

  • “Paycheck”
  • “Former employee need W2 for 2020”
  • “Pay off”

Website/ Application Question:

  • “Ongoing website isdue”
  • “Trying to order online item”
  • “Got a call from a fraud department employee that I applied for a credit application, but I haven't”

Other Question:

  • “Claim”
  • “Repairs”
  • “Window blinds”

About

Lowes Return Policy
To read more: https://www.lowes.com/cd_Shipping+and+Delivery_378641591_?storeId=10151&langId=-1&catalogId=10051#ReturnsExchanges
Lowes Delivery Policy
To read more: https://www.lowes.com/cd_Shipping+and+Delivery_378641591_
Lowes Terms of Service
To read more: https://www.lowes.com/l/terms-and-conditions-of-use.html
Lowes Privacy Policy
To read more: https://www.lowes.com/l/privacy-and-security-statement.html
Top Lowes Services

Customer Care, Delivery Service, Manager

Top Lowes Products

Warranty, Credit Card, Website

Lowes Pros and Cons

Pros: Location, Price, Product, Products, Close by

Cons: Customer service, Customer service received, Service, Lack of response, How they have handled this situation

Related Companies

Kobalt, Allen And Roth, Harbor Breeze, Garden Treasures Classics, Master Forge

Summary

Lowe's is a public home improvement company that was founded in 1946 when Lucius S. Lowe opened his first store. The company is headquartered in Mooresville, North Carolina. The tagline of the company is: ''Let us build something together''. This chain of retail and home improvement and appliance stores is represented in every U.S. state and Canada. In 2009 Lowe's is going to open its stores in Mexico. The company is ranked 45 in the Fortune 500 list. Lowe's offers its customers thousands of products in stock and much more through a Special Order Service. Lowe's selection of tools, kitchen appliances, cabinets, cabinet hardware, countertops and paint cannot be easily compared to any other home improvement stores.In 2006 Lowe's offered special house plans for those suffered from the hurricanes.

Lowes reviews and complaints

Lowes is ranked 93 out of 373 in Supermarkets and Malls category

Area Served

USA, Asia, Canada

Payment Methods

MasterCardVISAAmerican ExpressDiscover

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