I bought a gas dryer from Lowes. After delivery I pulled it back from the wall and found a large dent and scratch on the left side.
The dryer still worked and I was not sure if workmen in my basement might have damaged it. Later that year I went to work for Lowes as an appliance delivery man. Every day we found damaged appliances and we showed them to our supervisor. She routinely said to deliver them that way.
If the customer complained too much offer them a 10% discount. To all my fellow consumers, please inspect everything you have delivered by Lowes.
If it is damaged they might not tell you about it and you will get damaged goods. It is your right to get undamaged goods and Lowes is not on your side.
Monetary Loss: $500.