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Exchange, Refund and Cancellation Policy
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Value for money

Lowe’s delivered my new JD E130 mower today and when I went to start it up the battery was dead. You would expect when you spend over $2,000 on a mower that the battery should work!

I had to take the dead battery out and take it to my local store and exchange it for another battery because the store doesn’t stock JD batteries. Very poor service to have to settle for less than what you just bought brand new!

Product or Service Mentioned: John Deere E130 Lawn Mower.

Reason of review: Damaged or defective.

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"outside vendor" is the local John Deere Store closest sets them up. they come pre assembled - the tech is scheduled to set up the machine deck, oil and check over the machine in early march.

Lowes and Home Depot machines. They are the same machine at a John Deere Dealership. No difference!

Lowes and Home Depot are bad at putting gas in the machines (it sits a yr or a few months and the gas is bad) and ruins the carbs. Long time Service Writer at a John Deere Dealership.


Lowe's also does not assemble the JD mowers. An outside vendor for the JD company comes in for assembly. Just a FYI.

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