Salem, Virginia

Please be aware to not use Lowes for Deck install. I started the process in October and as we go into January no deck.

Lowes has lied over and over again and does not care that the work is not done despite the fact the have our money and charged us three months of interest on work not done. They have gone as far as to say materials were stolen from the worksite, when I asked about a police report the told me I would need to do that myself.

I will not file a false police report for Lowes lies. Beware!!!

Product or Service Mentioned: Lowes Installation.

Reason of review: Poor customer service.

Monetary Loss: $16000.

Preferred solution: Price reduction.

Lowes Cons: Deck install.

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