Arab, Alabama

A defective glass inserted front entrance door was purchase from Lowes with installation made by Lowes installers. After many telephone calls, a contract representative inspected the installed door and ordered another glass insert to be installed with the door in place.

Deliver of the insert was projected to take about three weeks. Installation was made about June 6 with purchase made about three weeks before that. Here it is the middle of July and the situation remains to be resolved.

One might suspect that I am not overly enthused with Lowes business practices. Home Depot may not be any better but I will find out on my next purchase.

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