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We purchased a complete appliance package "Whirlpool Gold". It is my first gas range and it is horrible. Since we have had it when the oven is on the whole range runs HOT, Service man said it was running on top and the door 200 degrees. I should have called service sooner before it caught fire. My front *** caught fire. I called Lowes where I purchased it, and they said they could not do anything,

The service man called Whirlpool while he was here and repair sent him to safety. They said it was a KNOWN issue that it was not insulated properly. I have read other reviews where people have the same range, and they have been told that there is nothing wrong. Something bad is going to happen, it could hurt someone or burn the house down.

Other reviews said they have had melted knobs replaced 5 times, another said it burned their grandchild, another said she was having new flooring put in and when they moved the range the floor was burned. Another had her cabinets warped from the heat.

Will Lowe's please help us all? We have purchased through Lowes but have been told that they can't do anything unless Whirlpool notifies them that we can return it.

Whirlpool has not filed a recall on these units. They are a fire hazard.

My model is WFG505M0BSE

Thank you for your time and consideration. I think Lowe's needs to know this information if they are selling this product. could bot d

User's recommendation: Buyer Beware of these models of Gas Ranges.

Preferred solution: Let the company propose a solution.

Lowes Pros: Local.

Location: 7893 East US Highway 36, Avon, IN 46123

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