I was looking at buying some blocks and bags of marble chips to a DIY project, I don't own a truck so wanted it delivered. Sales people in the lawn and garden told me it would be $79 unless you had a contractors account which it would then be $20.
My total was $116 before tax. I went inside to the counter and ask if the delivery charge was correct, the lady said yes , that was correct. She never asked what I was looking at buying or anything. I told her I would buy from somewhere else.
The DIY people made you, now you deter the average DIY to not buy from you if it requires delivery.
This was today at the Rincon,Ga. store, I will drive to Pooler,Ga and by from Home DEpot, delivery is much cheaper and I am further away from them.
Monetary Loss: $116.