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WAS SUPPOSED TO HAVE A WASHING MACHINE DELIVERED IN MORNING, AND WAS CALLED STATING THAT IT WOULD BE DELIVERED BETWEEN 1200 (NOON), AND 2:00 PM.WELL 2:00 CAME AROUND, AND NO DELIVERY PERSONNEL.

CALLED DELIVERY SERVICE, AND EXPLAINED WHAT HAD HAPPENED, AND I WAS SCHEDULED TO GO INTO WORK, AND WASHING MACHINE DID NOT GET DELIVERED. MARIO EXPLAINED THAT HE DID NOT KNOW WHERE THEY WERE, BUT WOULD CHECK. I EXPLAINED AGAIN THAT I HAD MISSED TIME AT WORK ALREADY, AND COULD NOT MISS MORE. MARIO HAD NO EXPLANATION, AND WANTED TO RESCHEDULE, BUT LOST TRUST IN ANY OF THEIR DELIVERY SERVICE, SO I WOULD HAVE TO GO PICK UP EITHER THAT NIGHT, OR THE NEXT DAY.

OF COURSE, NO EXPLANATION, AND BASICALLY POOR CUSTOMER SERVICE, AND OR COURTESY.

THIS HAPPENED AT THE LOWES 1800 W.VALENCIA ROAD TUCSON,AZ.

Review about: Lowes Delivery Service.

Reason of review: Poor customer service.

Preferred solution: CONTACT THE CUSTOMER IF DELIVERY IS RUNNING LATE, OR BETTER YET,HOW ABOUT BEING IN THE TIME YOU STATED YOU WOULD BE THERE..

I didn't like: Customer dis-service, No delivery of purchased product.

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Anonymous
#1335017

your CAPS lock is stuck

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