Sarasota, Florida
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Customer service
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1 comment

Delivery came at 9:30 pm. The owls, possums and raccoons help me accommodate these men.

Do you see anything wrong here?

This is far from normal. Never again !

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Unfortunately there are far too many customers that aren't ready for their deliveries and cause unexpected delays in a delivery schedule. Drivers may get sick or not show up for work.

Most people would rather accept a delivery late in the evening rather than having to reschedule the delivery for another day.

I worked for another home center and we lost a driver during the peak season of the year which threw things behind. Given an option customers would rather have their products show up at midnight than another day.