1421 US Highway 231 South, Troy, AL 36081, USA
Not resolved
Customer service
Product or Service Quality
1 comment

I purchased a fridge on Monday afternoon March 21, 2017..... I was told they would call and set up a delivery time.

I made it clear I would not be home on Tuesday because of work they called and I returned the call talked with four people at Lowe's with out getting my answer for a delivery ...

I have removed food now ruined -- I have called two OR THREE TIMES SINCE TWO OCLOCK Wednesday I HAVE NO RESULTS THEN I CALL HOME OFFICE IT TOOK FOREVER FOR HER TO FIND OUT ANYTHING SO NOW I AM WAITING FOR SOMEONE TO CALLL AND TELL ME WHEN THEY WILL DELIVER... The lady at Lowes in Troy, said delivery between five and seven, I have been in retail many years Lowes needs to get a complete new crew and someone needs to teach them customer service because they have none!!!

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

Lowes Cons: Employees very rude even management.

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Suffolk, Virginia, United States #1308083

sounds about right for Lowe's.

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