This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
I had a refrigerator that was delivered today, but before the refrigerator made it into my home, I was informed that there is a dent on the refrigerator. This was a brand new $3500 refrigerator and I instructed the delivery person to return it for a replacement.
I now received a call advising me that the refrigerator I originally purchase is not available for another month. Now I ask who can stay without a refrigerator for a month. I was also advised that I can purchase another brand of refrigerator. If that was the case, I would not have purchased the refrigerator that I ordered.
This is unacceptable customer service. Why is that I have to settled for another refrigerator when the damage was caused by your hired delivered person. Why is that I now have to wait an additional 4 weeks for a delivery when I absolutely have no refrigerator at this time. This is not the type of customer service you have advertised.
I would like the refrigerator that I have to purchase, and I would like it before four weeks. I would rather have this matter resolved before it becomes much more of an issue for the both of us.
User's recommendation: Buyers beware.
Monetary Loss: $500.
Preferred solution: Deliver product or service ordered.
Location: 130 North University Drive, Pembroke Pines, FL 33024