We bought 2 plants with a 1 year warranty but they died within 2 months so we went back to Lowe's to return them. We lost the receipt but the worker said we could give her out phone number and credit card number.
She checked 3 different credit cards and said she couldn't find it so she accused us of lying so she denied the return. Even though we told her exactly what day we bought them and what the cost for them were.
We went back home and found our credit card bill then returned to Lowe's but the worker wasn't there so we explained it to a different worker. She checked the credit card number again and FOUND IT! And the 2nd worker apologized for the 1st worker's mistake.
We didn't care about getting our money back, we mostly hated how the 1st worker thought we were LYING! >:(
Product or Service Mentioned: Lowes Warranty.