I had been a Lowes customer and recently purchased a large number of stuff from Lowes (cash) ... I went to return a few items - requested Lowes associate to give me a store credit as I was going to buy some more stuff.
My return was declined. Called customer service return administrator only to learn that I will receive a call back within 2 business days (!????).
Could never receive a call from Lowes.
I will never go to Lowes again and have launched a campaign to alert as many people as I can about Lowes' return policy and stop going to Lowes to avoid hassel.