Not resolved
1.0
Details
Customer service
Product or Service Quality
Staff
Value for money
Warranty
0 comments

Bosch dishwasher died in 3 years. Called for service to Lowes.

Gave serial number and model number. Informed part is covered but need to pay for labor. Set time - a 4 hour window. Service repair showed up at 3 1/2 hours into the window and in 30 seconds informed me he does not repair Bosch dishwashers.

Called to Lowes to complain about wasted time and bad information. Mirella (Customer Care) and Sierra (service) did not care and saif they could do nothing for me. Closed the call with have a nice day.

Will NEVER do business with Lowes ever and will go out of my way to bad mouth their bad service and inept employees. I hope they go out of business.

Reason of review: bad product and customer service to repair. Employees do not care..

Monetary Loss: $700.

Preferred solution: repaire the dishwasher at no charge or provide new appliance.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like