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on march 13th I made an in store purchase of a Midea refrigerator at Store #0247.The idem was delivered as promised the following day. Right away we noticed the door was dragging and shortly thereafter we found the crisp bin was not cooling properly we notified the store and understood and promised to bring another refrigerator.
we were given a time on wednesday for a delivery between the hours of 8am to noon it didn't happen so i contacted them and was told there would be a delivery between 12 and 4. at 10 minutes to 4 nothing happened so i called again and was told it would be here between 4 and 6. 10 minutes to 6 they clled and said the delivery would take place on Thursday between 8am and noon. Again no delivery.
After 9 attempts on Friday i asked to speak with a manager and was told by an associate that he was in a meeting and she would give my message when the meeting was done.. to this day i have not heard from anyone at the store
Location: 8001 Brook Road, Richmond, VA 23227
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