State: District Of Columbia Clear all filters (41 of 4784 reviews match)
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Had a tile floor installed before Christmas by Lowe's. Long story short the tiler failed to install the transition from our kitchen to our family room so we had a big gap between the carpet and tile. He said the store didn't supply the transition piece so he couldn't...
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1 comment
Anonymous
#1734558

The transition piece can be put in after the tile is put in. In fact, it is ALWAYS done last. You cant even grout the tile properly if transition piece is already in place.

Review
#1446210 Review #1446210 is a subjective opinion of poster.
Reason of review
Bad quality
1.8
Details
DC Lowe’s STINKS! Don’t shop at this store, they don’t have anything in stock, have no clue to what they are doing and won’t even bother to answer the phone. We purchased 3 Kohler toilets, 2 Kohler pedestal sinks and a 60” vanity. Our bill came to over $1700. The...
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3 comments
Anonymous
#1446798

I heard they are no longer sponsoring a 7 time cup champion. Mr.

Jimmy Johnson. What the Heel are they thinking. Bad move on their part. Just my opinion.

But do what you gotta do. and so shall I. See ya Lowe's.

Promote that guy. Stupid!

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Review
#1211210 Review #1211210 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Let the company propose a solution
Tags
  • Lost Time
1.6
Details
Lowes has the worst subcontractors for building decks/fences. This company shows up with one or two workers to completed full decks/fences. They are untimely, unprofessional and has no integrity for getting the job done. They return to the job site whenever they...
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Review
#897898 Review #897898 is a subjective opinion of poster.
Cons
  • Bait-and-switch tactics
  • Decknthings
  • Unbelievably poor service
Reason of review
the Subcontractors DECKNTHINGS,LLC.
Tags
  • Lowes Installed Sales
Let me just start with this, i bought a home and prior to movieng in i decided to get some floors put in through out the house plus new doors new bathroom sinks and things like that i mean i end up spending about $10.000 thausend at lowes alone And here it goes they...
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2 comments
RetailCop
#568704

Are you sure your time frame isn't skewed?? I know you want to go after booth of them, but I would wait and seeee what happens.

They booth have more money than you. I'm just doing my job, protecting and serving retail associates.

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Review
#355317 Review #355317 is a subjective opinion of poster.
Loss
$5000
Lowe's Home Improvement, Monkey Junction,, Wilmington, NC. Don't go there. My husband and I bought sod from Lowes on Friday night. This was a weekend project at our beach cottage and we had been traveling for three hours with trailer in tow when we arrived...
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8 comments
Anonymous
#1032519

You went through this whole story about your terrible night at Lowes without mentioning red mulch, then all of a sudden you're accused of stealing red mulch? Where did the red mulch come from?

Did you buy red mulch? What does the sod have to do with it, if it's mulch you were accused of stealing?

Maybe you bought a ton of sod and also stole some mulch because the sod purchase annoyed you? That's what it sounds like.

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Review
#332037 Review #332037 is a subjective opinion of poster.
It was sometime last year in 2011 when my fiancee and I went to Lowe's in New Hudson MI for the first time since we'd moved to the area. We were looking to purchase a heating element for our hot water tank. We were in the plumbing dept. when we were approached by an...
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3 comments
big ben
#506733

That person probably knew a lot about his area of expertise. Not plumbing.

Atleast he tried. Quit whining. Go to Home Depot. Lowes doesnt staff enough people.

They will not listen or fix this problem so dont waste your breathe.

Just shop somewhere else. No one Cares!!!

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Review
#326949 Review #326949 is a subjective opinion of poster.
We purchased new wall-to-wall carpeting at Lowe's Alexandria, VA, store. The installers were punctual and courteous June 8. But they ran out of carpeting and left the staircase – the main entry to our home – with wooden strips with rusty carpet nails sticking up. ...
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Review
#324257 Review #324257 is a subjective opinion of poster.
I went to Lowes to pick up some flooring for a project to work on this weekend. I checked my bank account on my phone right before going through the checkouts, just to make sure I had enough. When I checked out, the cashier said my card wasn't being read. So,...
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Review
#323966 Review #323966 is a subjective opinion of poster.
First of all I would just like to say WHATS WRONG WITH THIS STORE? My husband and i just had a garage fire this past February and needed to rebuild the old one. a friend of mine said Lowe's was a great place to get packages like that and that he would help me pick it...
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Review
#321052 Review #321052 is a subjective opinion of poster.
Loss
$5

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
Bought a new refrigerator from the Lowe's store in Bradenton, Florida on Saturday May 12th, 2012. The delivery personnel were in home yesterday and immediately upon their departure we noticed our new ipad was missing from living room table. Called store and...
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4 comments
Anonymous
#486609

I want to thank you all for your thoughtful and intelligent comments. As of today the Delivery driver was arrested for the theft.

It seems he had been reported before for stealing prescription medications from another client. He stole the ipad and sold it for drugs. They are my elderly parents and this guy was preying on them and others.

The point being that Lowe's should have done something about this person and not have continued sending him into unsuspecting customers homes. Sad that people here think this is some kind of joke

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Review
#318351 Review #318351 is a subjective opinion of poster.