State: District Of Columbia City: Washington Clear all filters (41 of 4788 reviews match)
filters
State:
City:
Product:
Show
Had a tile floor installed before Christmas by Lowe's. Long story short the tiler failed to install the transition from our kitchen to our family room so we had a big gap between the carpet and tile. He said the store didn't supply the transition piece so he couldn't...
View full review
1 comment
Anonymous
#1734558

The transition piece can be put in after the tile is put in. In fact, it is ALWAYS done last. You cant even grout the tile properly if transition piece is already in place.

Review
#1446210 Review #1446210 is a subjective opinion of poster.
Reason of review
Bad quality
1.8
Details
DC Lowe’s STINKS! Don’t shop at this store, they don’t have anything in stock, have no clue to what they are doing and won’t even bother to answer the phone. We purchased 3 Kohler toilets, 2 Kohler pedestal sinks and a 60” vanity. Our bill came to over $1700. The...
View full review
3 comments
Anonymous
#1446798

I heard they are no longer sponsoring a 7 time cup champion. Mr.

Jimmy Johnson. What the Heel are they thinking. Bad move on their part. Just my opinion.

But do what you gotta do. and so shall I. See ya Lowe's.

Promote that guy. Stupid!

View more comments
Review
#1211210 Review #1211210 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Let the company propose a solution
Tags
  • Lost Time
1.6
Details
Lowes has the worst subcontractors for building decks/fences. This company shows up with one or two workers to completed full decks/fences. They are untimely, unprofessional and has no integrity for getting the job done. They return to the job site whenever they...
View full review
Review
#897898 Review #897898 is a subjective opinion of poster.
Cons
  • Bait-and-switch tactics
  • Decknthings
  • Unbelievably poor service
Reason of review
the Subcontractors DECKNTHINGS,LLC.
Tags
  • Lowes Installed Sales
I purchased a washer and dryer on February 3, 2011. The appliances were delivered satisfactorily EXCEPT for the fact that I have NEVER heard of purchasing an appliance which the seller can NOT INSTALL!! Lowes informed me AFTER the dryer was delivered and it became...
View full review
8 comments
Anonymous
#665888

Hmmmm. The wording and tone in the 3rd party rant to the customer reveals what seems, in my opinion, to be a high level of frustration with one's job. It also seems to be making a number of assumptions about the customer's Lowes purchase transaction. Finally, there does not seem to be any sympathy for the customer's frustration with the delivery.

In my dealings with Lowes over 10 or 15 years, I honestly have never had a bad experience....until a recent one that involved a delivery. One of the two men who delivered was in my opinion both rude and unprofessional from beginning to end. I honestly do not recall ever having had an appliance delivery from any company handled so poorly.

However, at that time I was not aware that Lowes may be using a 3rd party delivery service (if the above post is accurate).

Lowes has earned my trust and respect thru the years. The delivery person's behavior in our home recently did not.

View more comments
Review
#228629 Review #228629 is a subjective opinion of poster.
Loss
$200
Lowe's Home Improvement, Monkey Junction,, Wilmington, NC. Don't go there. My husband and I bought sod from Lowes on Friday night. This was a weekend project at our beach cottage and we had been traveling for three hours with trailer in tow when we arrived...
View full review
8 comments
Anonymous
#1032519

You went through this whole story about your terrible night at Lowes without mentioning red mulch, then all of a sudden you're accused of stealing red mulch? Where did the red mulch come from?

Did you buy red mulch? What does the sod have to do with it, if it's mulch you were accused of stealing?

Maybe you bought a ton of sod and also stole some mulch because the sod purchase annoyed you? That's what it sounds like.

View more comments
Review
#332037 Review #332037 is a subjective opinion of poster.
It was sometime last year in 2011 when my fiancee and I went to Lowe's in New Hudson MI for the first time since we'd moved to the area. We were looking to purchase a heating element for our hot water tank. We were in the plumbing dept. when we were approached by an...
View full review
3 comments
big ben
#506733

That person probably knew a lot about his area of expertise. Not plumbing.

Atleast he tried. Quit whining. Go to Home Depot. Lowes doesnt staff enough people.

They will not listen or fix this problem so dont waste your breathe.

Just shop somewhere else. No one Cares!!!

View more comments
Review
#326949 Review #326949 is a subjective opinion of poster.
My husband 66 yrs old, purchased shingles,siding,& wood and asked to have them put on the roof. Sales said they have a sub that would put them on the roof the subs price was $10 bundle (99 bundles)over we could not afford it. The sales person then said that he did not...
View full review
2 comments
Anonymous
#492665

Then the salesman should not have said it!!!!

View more comments
Review
#313055 Review #313055 is a subjective opinion of poster.
Loss
$1000
I went to Lowes to pick up some flooring for a project to work on this weekend. I checked my bank account on my phone right before going through the checkouts, just to make sure I had enough. When I checked out, the cashier said my card wasn't being read. So,...
View full review
Review
#323966 Review #323966 is a subjective opinion of poster.
First of all I would just like to say WHATS WRONG WITH THIS STORE? My husband and i just had a garage fire this past February and needed to rebuild the old one. a friend of mine said Lowe's was a great place to get packages like that and that he would help me pick it...
View full review
Review
#321052 Review #321052 is a subjective opinion of poster.
Loss
$5

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
We purchased new wall-to-wall carpeting at Lowe's Alexandria, VA, store. The installers were punctual and courteous June 8. But they ran out of carpeting and left the staircase – the main entry to our home – with wooden strips with rusty carpet nails sticking up. ...
View full review
Review
#324257 Review #324257 is a subjective opinion of poster.