I purchased a water heater. The man did not know anything about a water heater.
So called expert (lady) came and told me I needed to purchase a side tank, because it was coded in the town I live in. a $359.10 water heater ended up costing me $700.12! The plumber which they hired said I should of call the plumbing company it would only cost me $75.00 for installation, through Lowe's it was $325.00 which also included delivery and several hidden charges.
I am a widow and no nothing about these things and I believe they (Lowes) took advantage of me. I will not even go into another Lowe's and I would suggest you do the same.
Reason of review: Poor customer service.
Monetary Loss: $160.
Lowes Pros: Product was fine.
Lowes Cons: Customer service, Poor training.