DO NOT BUY PELLA WINDOWS FROM LOWES
My mother69) and grandmother(96) were scammed by Lowes Longview Tx window dept/installers.
They installed 13 windows in there 1958 house, and over half the windows only one lock locks. All are off center and sag on one side.
Every window frame has scratches and looks like the came from Walmarts clearence dept.
Windows were suppose to open in so you can clean them. But the Idiots at lowes only measured from the outside. SO they didnt notice we have would trim around the inside windows frames. So the windows wont open in.
We have been trying to get lowes to fix the problem since jan 4 2013. Its now been 3 months and they just LIE about calling us back. LIE about will get this fixed!
4,470.35 for 13 windows that dont function properly.
So time for an attorney and file complaints with the city and BBB.
STAY AWAY FROM LOWES WINDOW DEPT. RIP OFF!!
Installer was an ***!
Monetary Loss: $4470.