I just bought another 10 forty lbs. bags of wood pellets and employees were around when I loaded them on a cart and checked out and did not offer any help.
I am 82 years old and only once in a while when buying heavy items at Lowes does an employee either help or find help. I can do it, however do have to stop and rest.
From now on I am going to Home Depot as they always help. I had to look and look to find a flat bed cart to load them on as they do not even keeps carts in the same area or the part of the store where the wood pellets are located.
Lowes wood pellets have always been of good quality, my complaint is about the service.
Reason of review: Good quality.
Lowes Pros: Product was fine.
Lowes Cons: Service.