I purchased an extended warranty and was told it would cover if my basement flooded. Well it did and i called and called to find out the people at Lowe’s in Springfield Illinois lied to make me buy an extended warranty.
It’s not covered and I’m out another 400 for a new water heater. So save your money and never by there extended warranty or believe a word they say.
Product or Service Mentioned: Lowes Warranty.
Reason of review: Poor customer service.
Monetary Loss: $410.
Preferred solution: Let the company propose a solution.
Lowes Pros: Variaty of items, Military appreciation.
Lowes Cons: No consideration or respect whatsoever, Knowledge of staff, Customer service.