Do NOT write a check for purchases at LOWES....

2461 of 2678 Lowes reviews

Thought I'd write a check for lawn equipment, (electric edger and trimmer). Decided to purchase gas equipment two days later instead, with my VISA after being informed that Lowes WILL NOT RETURN CASH for my check purchase until 14 days to insure check will clear. My check DID clear TWO days after purchase and "corporate policy" will not allow a cash refund for checks until the magical 14 days.

SO, use a credit card for ALL Lowes purchases and then transfer money to the card. This will "nail" the SOB's 5% for what VISA charges for the transaction and any refunds will be without problem.

By the way, if any of you readers have had similar problems with having to wait 14 days for a cash refund for a check, just use the FU-k out of whatever you buy and return after 80 days. (Policy states you have 90 days to return an unsatisfactory purchase. (verify to be certain). Maybe after they have a SH-T load of used, returned stuff they may get the hint and start treating their customers with a bit of respect. LOWES be DAMNED....

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Black And Decker Electric Edger And Trimmer
Review category
Supermarkets and Malls
review #149816
Had an experience with Lowes? Submit review ›
Helpful? 8 Yes 8 41 No 41
Had the same issue 8 Yes 8
2461 of 2678 Lowes reviews

Feb 04 #1281297

Obviously you are living under a rock. This has been the same for nearly 50 years. You must be under 30 and have not had any life experiences. Welcome to the world!

0 0 Reply

Jan 09, 2016 #1091543

Well Lowe's paid for our flooring! The idiots NEVER deducted $294 from our account after using a VISA check card. This has been outstanding for 3 years now. We ended up crediting it back into our acct. That is not the first time this has happened either. It has happened about 4 times over the last couple years. To all the people unhappy with Lowe's, don't worry, it wont be long before they are out of business altogether with accounting like they have!
UNprofessional. I don't know what their accounting dept is doing.
Thanks Lowe's for all the freebees! Like $300 worth! Losers! Thanks for screwing up MY accounting!

0 1 Reply

Jul 03, 2015 #1003349

Your an ***,,read the damned policy before you write a check ANYWHERE!! Your fault if you do not know the parameters. And also FYI,,do that whole use and return thing,,only makes EVERYONE PAY MORE!!!! They get their money back by raising prices,,just go elsewhere! Duh!whnaxiy

5 1 Reply

Jan 02, 2014 #767222 Charlotte, North Carolina, United States

FYI, Home Depot has the same policy. Most retailers do...refer all explanations below. As for most of you statements in your last should be ashamed of yourself for telling other people to basically rape Lowes and their vendors by using then returning. I'm sure Lowes will be perfectly fine if you no longer shop there...because someone just got pissed off at Home Depot or another home improvement store and now they will say they will only shop at Lowes. Your complaint was a waste of time. :sigh

5 2 Reply

Jul 09, 2015 #1005570

If her complaint was a waste of time,why did you respond??? Lol

2 2 Reply

Dec 31, 2013 #766324

Seems like a personal problem. Most places wont even give a cash refund unless you...get this...spend CASH

5 0 Reply

Sep 21, 2012 #545115

I have a great idea.Do not shop at LOWES PERIOD and THIS WILL SOLVE EVERYONE'S PROBLEM.IF you are having a problem with LOWES.WHY?SHOP WITH LOWES.DUH.

0 0 Reply
I work at lowes!

Sep 19, 2012 #544308

3 days after you write a check we will give u your cash. And the policy on ALL the stuff this guy purchased is actually 30 days. Listen to people like him and you only screw yourself.

3 0 Reply

Sep 15, 2012 #542556

;) Ya and I say never pay cash! I do not hoard paper and discovered items sealed that I tried to return! Never Opened! Store credit! Home Depot is better!!!

0 1 Reply

Jun 03, 2011 #293811

Is it so hard to get a Debit Card and save the time of all the people waiting in line behind you, waiting for you to write your antiquated hand-written check? Get with it man. You are the one being inconsiderate!

1 1 Reply

Feb 17, 2011 #249889

God I'm soo sick of customers like you, it's not burger king you can't have it your way you little twit. Our systems literally won't allow us to give you money until it shows in our systems that your check is cleared, there is no magical way to change that, it states the policy clearly on your receipt, why don't you try being an adult and not a whiny little toddler!! :cry

5 2 Reply

Sep 19, 2009 #73443

Can you say "I'm a big baby"? Just don't write a check. If everyone used a credit card, Lowe's would save a lot of money because the costs of bad checks far exceed the 5% charge by Visa.

1 0 Reply
Retail Employee

Aug 10, 2009 #65568

This is a common retail practice. The problem is that checks are an antiquated form of payment. The retail store has no way of verifying that your check has cleared. They don't get a call from the bank saying that it has gone through. The retail store sends the check off to the bank for deposit and it can take a week or more for the bank to notify the store that the account had insufficient funds. Don't blame Lowe's. If you want cash back for your purchase then pay cash for it in the first place. You could have gotten a store credit to buy your new item with instead of using your Visa card. And, I hate to tell you this, but Lowe's gets credit on most of the items that you return from the manufacturer. So purchasing items and then returning them isn't hurting Lowe's. It's hurting the manufacturers of those products.

1 0 Reply
Annoyed by stupid people

Aug 05, 2009 #64640

How can you be so ridiculous? It states on the bottom of the receipt that you need to wait 14 days, and big freakin whoop that it hit your account in 2 days, checks come back even 6 weeks later for ISF. You do the job of people in retail dealing with *******s like you day in and day out you selfish f**k.

0 1 Reply

Aug 02, 2009 #64184

Who really writes checks anymore *** obviously you get a debit card from the bank... unless you were writing a check before there was any money in your account... thats why Lowes and most stores make you wait 15 business days. they dont want to be scammed by someone

0 0 Reply

Jun 29, 2009 #60859

I agree with most of the statements here. As a company there is no way to know if the check cleared the bank. If the store does not receive the check back after 2 weeks chances are that it cleared. When I owned a retail store my policy was the same because of all the check fraud that goes on. You could write a check today return the stuff tomorrow and get away with hitting that store twice. Once for the check and now you have the cash on top of that. I am sure there are many many stores that do this too. If you use a visa it is much faster and you can get your money back if you return stuff right away. Have a great day!!!

0 0 Reply

Jun 28, 2009 #60815

To Don,

I have a great life, just don't like being screwed when it comes to not having to wait for two weeks for a refund, when in fact, the *** check cleared in TWO fricking days.

I should have worked with Ralph Nader in his quest to fight to help keep consumers from taking it up the A$$ from corporations. YOU evidently do not give a *** how you are treated by these companies. I do...

You are either part of the problem, or, part of the soution. We know what side you are taking....

1 1 Reply
don v

Jun 28, 2009 #60808

so bank are in the wrong to when you deposit a person check that is not drawn from that bank. you have to wait for it to clear also it been like that for awhile were the *** are you from get a life

0 0 Reply

Jun 15, 2009 #59985 Awka, Anambra, Nigeria

Lowes isnt alone in this policy, it is common in retail to see a waiting period for returning cash on items purchased with a check. They have no way of knowing if your check cleared or not. If you check didn't clear it can take up to 2 weeks by the time your bank returns it to their bank and their bank sends it back to them. If you haven't figured it out checks are a thing of the past. You will also find with the volume does their credit card fees are lower than the 5% a small shop might get charged.

0 0 Reply

Jun 10, 2009 #59749

To be fair, the local LOWES store overrode the corporate policy and returned my CASH after a few days...

The REAL PROBLEM is LOWES corporate. The policies they set are not consumer friendly and are based on corporate profits and not what is really right...

0 0 Reply

1-20 of 21 comments

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Lowes. However, many companies do monitor reviews on our site.

You were reading a complaint about Lowes.
Filing a new complaint about