Every time I go into Lowes...I'm stopped at least 5 times by someone asking if I need help. This is EXTREMELY annoying and completely unproductive. If I need help I'll ask someone. If I don't need help all your doing is wasting my time. I can understand if I'm standing around and looking confused..but just walking (rather briskly) knowing exactly where I'm going and what I'm looking...why do the employees have to ask if I need help.
And then there are the times where I am looking for something..and then I have a question about a particular product and there's no employee to be found....their spending too much time asking people (who don't need help) if they need any help.
For those of us with an IQ over 90...we know it's just a PR to make the dumb and dumber "THINK" this is customer service when in actuality it's just total PR...and has NOTHING to do what-so-ever with customer service.
Why don't you actually spend some time and money on training the employees at Lowe's on actual customer service..and NOT this PR ***.