11959 E Kellogg Dr S, Wichita, KS 67207, USA
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Don’t buy this products , specially the garage door controller and if you above 10’ Away from controller , expect to buy more accessory such as multiple z wave hopping it connect well. It will give you false or not connect reading unless the device and hub is within 5’ .

Not a well engineered products and needed more test before it able to replace real security.. Spend hours and lots of money invested in these products . At the beginning 1st generation was better built with very little bells and whistle such as door locks and garage opener and lights . After 2nd generation I invested in more thinking good first time experience and wow I regret and spend 1,000 in there accessories.

Specially garage opener and door contacts. I had to relocate the hub 5’ to the 1 door contact main entrance to hope security at the front door

Product or Service Mentioned: Garage Door Opener.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Lowes Pros: Available products.

Lowes Cons: Customer service and corporate rules.

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Lowes servic es are deplorable. I ordered an 18 inch pantry door for 225.00.

They sent a 24 inch door. When I went to return it, they wanted to charge another 400.00. Why would I pay more for an 18inch door?.

The workers and managers are extremely incompetent. They made the mistake, but would not honor it.


Another idiot who can't tell the difference between a product manufacturer and the retail store where they made the purchase.

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