I won't go into all the details, just warn everyone to NOT NOT NOT trust it when Lowe's says they will deliver in 1-3 business days. It will not happen.
Then, when you call customer service to try to resolve the problem, all they do is give you links to web pages and/or give you scripted messages. There is ABSOLUTELY NO effort to actually solve the problem. They don't get it that I don't want money back, I want the product I ordered delivered as promised. Especially with large products and personal physical limitations, if it's not as was promised, then it's more than worthless.
Lowe's is off my purchase list forever.
Product or Service Mentioned: Lowes Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
Lowes Cons: Poor customer service dont deliver as promised.