Sturgeon Bay, Wisconsin
Not resolved
1.0
Details
Customer service
1 comment

I won't go into all the details, just warn everyone to NOT NOT NOT trust it when Lowe's says they will deliver in 1-3 business days. It will not happen.

Then, when you call customer service to try to resolve the problem, all they do is give you links to web pages and/or give you scripted messages. There is ABSOLUTELY NO effort to actually solve the problem. They don't get it that I don't want money back, I want the product I ordered delivered as promised. Especially with large products and personal physical limitations, if it's not as was promised, then it's more than worthless.

Lowe's is off my purchase list forever.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

Lowes Cons: Poor customer service dont deliver as promised.

  • Customer Service Lowes
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Anonymous
#1192760

Why won't you go into the details? Are the "details" going to make you look *** for complaining?

If the product you want isn't in stock and the have to wait for more to come in they don't have a magician working out back that can make one appears for you. Some people just don't understand reality.