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I paid $35 fee to have Lowe’s installer tell me to hire an electrician myself to upgrade to current code to replace a 13 yr old A.O. Smith electric water heater.

In addition they said that I had to have an expansion tank which was a lie.

Lowe’s Overcharge and under perform.

I went with Plumbers Today. They did the electrical and the plumbing themselves. Plumbers Today never charge for overtime. Plumbers Today spent 5 hours on the job and made sure everything was working before they left.

The A.O.

Smith water heater was a commercial grade model that Lowe’s didn’t carry, and is made in the U.S. instead of Mexico.

Reason of review: Poor customer service.

Monetary Loss: $35.

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Anonymous
#1518056

so you hired a local that didn't follow code and was cheaper. Imagine that!

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