I paid $35 fee to have Lowe’s installer tell me to hire an electrician myself to upgrade to current code to replace a 13 yr old A.O. Smith electric water heater.
In addition they said that I had to have an expansion tank which was a lie.
Lowe’s Overcharge and under perform.
I went with Plumbers Today. They did the electrical and the plumbing themselves. Plumbers Today never charge for overtime. Plumbers Today spent 5 hours on the job and made sure everything was working before they left.
Smith water heater was a commercial grade model that Lowe’s didn’t carry, and is made in the U.S. instead of Mexico.
Reason of review: Poor customer service.
Monetary Loss: $35.