Featured on Instagram Not resolved

I paid over $8000 to have Lowes renovate my bathroom.I had to pay in advance!

They promised everything--"I'd love my bathroom, it would be done fast, everyone loves them....", but delivered almost nothing. They did the demo and the toilet supply line leaked for 9 days. They'd say they'd come at a certain day and time and never showed up, they offered excuses for everything e.g., "my truck doesn't run, my employee is injured, I can't find a plumber...". They had promised to be done in a month (in writing) but when they weren't they said "they weren't obligated by anything in the contract".

Their work was terrible.

The tile didn't line up, they mis-measured the shower pan, the grout was sloppy, they installed the shower door backward, there were screws missing on the safety grab bars, they didn't cover any of my furniture, and they actually put parts on our expensive white comforter.The shower door leaks, the tile is uneven, it's ugly!

Review about: Bathroom Remodel.

Review #1035068 is a subjective opinion of a user.

1.0
Warranty
Website
Customer service
Diversity of Products or Services
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
PRODUCT OR SERVICE Lowes Bathroom Remodeling
Reason of Review / Monetary Loss Bad quality / $8000
Preferred solution Full refund

Had an Experience with Lowes?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Mike_mn

Big Box stores use contractors at the 'lowest bidder'.So, expect the most inexperienced contractors.

With the missing screws on the safety handles... this could be cause for litigation.

What would happen in you grabed them to steady yourself, the handle came off the wall, and you fell and injured yourself?

If they won;t fix it entirely...total removal and redue, then take them to court.

Anonymous
Girard, Kansas, United States #1320473

Never use the big box stores for remodeling labor. They pay so little, you usually get inexperienced and/or incompetent contractors.

M.F3_a-z0-9

Sorry you got burned; TY for the heads up!

You May Also Like

Lowes Selling Used As "new" and $800 (Dented) tool boxes Lowes "I Bought a new tool box for Aviation maintenance class and a new Bostich 6 gallon Air compressor After arriving at the shop and un-crating my new tool box it was..." Read more Lowes - Rescue it Lowes "Bought several cans, wish I hadn't ! Within in 6 months it started to peel . Some came off in big sheets, now the front porch is blistering up, looks..." Read more Lowes Kitchen Remodeling Review Lowes "Kitchen and bathroom remodel nightmare. They literally did demo in mid-October. As you can see from the photo(now feb 23), we still do not even have walls in the kitchen...." Read more Lowes - LG REFRIGERATOR Lowes "To whom it may concern: LG Refrigerator Problem I purchased an LG Model #LSC27925ST, on 8/23/14, side by side Stainless Steel refrigerator through a Lowe's Store in Cape Coral, Florida...." Read more Doordash - Did not pick up order Doordash "This happens every single time my customers are not satisfied the orders always late my food is not to our standards by the time it's delivered consequently I'm losing customers..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Dhgate - I bought an umbrella Dhgate "I bought an umbrella . Umbrella bright . Umbrella beautiful and high quality . The spokes of the umbrella are made of steel . The fabric of the umbrella, medium..." Read more Guardsmans - I purchased the 5 yrs protection plan from guardsman for my Ashley Furniture. Our dog was licking and discolored the leather couch we purchased. Guardsmans "The plan states animals bodily fluids are covered. When we put in a claim, they twisted things & said wear doesn't count. Our couch is only 2 yrs. old and..." Read more