19601 Nordhoff St, Northridge, CA 91324, USA
Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Value for money

Purchased 2 custom window blinds very expensive yet cheap blinds. The blinds pull down and up get stuck all the time the contracted company came out said they are fine after the tech made an adjustment.

3 weeks later same problem. When you call the store to set up a return visit the staff In the The store are rude and then you call the company after they came out and said I guess we will replace them their staff is more rude if that is even possible. Now after a year of this same issue Lowes gets to say your over your year warranty, but we can charge you another $99 and they will come out.

No thank you I will go to another store less money with better customer service and probably better products. Such a waste of money and they really don't care.

Product or Service Mentioned: Blinds.

Reason of review: Poor customer service.

Monetary Loss: $500.

Lowes Pros: Leaving.

Lowes Cons: Customer service, Product quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

You May Also Like