They have been approving my "military documentation" for 6 months. The process, at least in my case seems to be broken.
I've read some of the comments here. It's not that we vets expect anything from Lowes, or anyone else. It is their marketing decision to offer the discount because it's good for their PR, and business in general. I simply went to Home Depot and ordered my $2,500 worth of appliances there.
There's always a choice. I'm afraid Lowes has made the wrong one advertising what they will not, or cannot provide. It's much the same as the "verification process" for being "verified" as a vet-owned business. They make you defend yourself for a crime you have not yet committed.
The penalties of fraud and perjury is not sufficient for them to accept your sworn information as true. Swearing my allegiance by raising my right hand was sufficient when asked to go to war, but apparently, insufficient to bid on
govt contracts, or buy a hammer a Lowes.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
Lowes Cons: Vet verification program.