I am having the same problem with Lowes. My kitchen reno was paid for on 9/13/16, it is 1/29/17 and my kitchen in not complete!
My cabinets were damaged 3 times, the cabinet installer left a large irregular whole in the cabinet underneath my sink, his excuse was that our water piped are irregular....... The granite company is 40miles from my home and it is not open on weekends so I must take a day off from work to select a granite slab. This was not explained to me when I made my purchase in Sept.
I will NEVER use this company again for any renovation because they do not adhere to the contracts and provide poor customer service and installation!!! GO TO HOME DEPOT!
Product or Service Mentioned: Lowes Kitchen Remodeling.
Reason of review: Problems with payment.
Monetary Loss: $7188.
Preferred solution: Price reduction.