Elon,North Carolina
Not resolved
3.6
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Customer service
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Price Affordability
Product or Service Quality
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Warranty
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IM NOT SURE IF I JUST HAVE BAD LUCK OR WHAT BUT NOW I HAVE BOUGHT 3 BRAND NEW WASHERS FROM LOWES IN THE PAST 4 YEARS FIRST ONE WAS A WHIRLPOOL DID NOT GET A WARRANTY IT LASTED JUST THREE WEEKS OVER THE ONE YEAR MANUFACTURER WARRANTY AND LOWES WOULD NOT DO ANYTHING FOR IT SO WE BOUGHT ANOTHER NEW ONE FROM THEM ALSO A DIFFERENT WHIRLPOOL BUT THIS TIME BOUGHT A 5 YEAR WARRANTY WITH IN THE FIRST YEAR WE HAD TO HAVE THE WARRANTY COMP. COME OUT TO OUR HOME AND FIX IT THREE TIMES.

WELL ME AND MY WIFE SPLIT UP SHE TOOK THAT WASHER AND DRYER.

NOW LIKE A *** WENT BACK TO LOWES AND BOUGHT A BRAND NEW MAYTAG WASHER AND DRYER HAVE HAD IT 6 MONTHS AND NOW THE WASHER ITS BROKE GOOD THING I DID BUY THE EXTRA WARRANTY THIS IS JUST CRAZY NOW KEEP IN MIND WE ARE NOT OVER LOADING WASHER IM 42 YEARS OLD AND I DO KNOW HOW TO WASH CLOTHES .NOW I HAVE NOT CALLED THE WARRANTY COMP. YET HOPE THAT GOES WELL I WILL HAVE TO SAY SAY THOUGH THIS IS VERY AGGRAVATING AND WILL NEVER BUY ANY APPLIANCE FROM LOWES EVERY AGAIN I AM DONE WELL JUST HAD TO VENT A LITTLE EVERYONE HAVE A BLESSED A WONDERFUL DAY

Reason of review: Bad quality.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

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Anonymous
#1046978

Lowe's doesn't build the washers and dryers. You get the same machine no matter where you purchase the item.

As for your repair issue, if you want just the manufacturer's warranty, why would you expect the retailer to pay for your repair after that warranty expires?

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