San Antonio, Texas
1 comment
Not resolved

Our home was broken into so we ordered stronger doors and locks along with installation services.It took a month to special order the back French Doors.

Related: Lowes - Home Delivery Screw-up

The installers found some parts missing in the locking mechanism but managed to get it somewhat installed. I checked and the door was not secure. Called the installer back out and they jerry rigged the door so it would lock and then top spun the future repair to True Logisitics which is the manufacturer. Many calls and many follow ups later and the door is still not repaired.

Called and went to Lowes several times speaking to managers and no one ever calls back or takes any action.Do not use them ever!

Review about: Door Installation.

Review #479954 is a subjective opinion of a user.

PRODUCT OR SERVICE Lowes Installation
Reason of Review / Monetary Loss Not specified / $500
Preferred solution Not specified

Had an Experience with Lowes?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#796913

Next time hire a professional. Would you buy a tuxedo from Target?

You May Also Like