All I can say is that the Lowes in DuBois Pa is absolutely the worst store on the planet. Today was the last straw when I was struggling to lift a hot water tank off the shelf myself and 3 employees walk right past me and never offered me assistance.
Then I figured out why. When I was walking out of the store and I looked at the picture of the store manager Jon on the wall, he was one of the employees who walked past me. If the leader is portraying this behavior the rest of the employees will follow that example. Its extremely disappointing that the leadership not only condones this but also participates in it.
Its no wonder everyone complains about going to this store. It's pretty bad when you hear more people complaining about the local Lowes than about the local walmart.
Good luck Lowes. You have officially lost my business.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of lowes manager. Lowes needs to offer any options to resolve the issue according to poster's claims.