Meridian, Mississippi
Not resolved
4.0
Details
Customer service
Product or Service Quality
2 comments

Altho I like Lowes, I'm upset with the store in Meridian, MS. I purchased a small item, just an outdoor faucet for a garden hose.

It had a large security tag attached via a steel cable. After paying for it, I asked the cashier if they could remove the security device and she said "No". When I pressed her on it, she told me they could remove it at the Lumber checkout. Got down there & they said they couldn't do it.

What?? So it looks like I've stolen it as I leave, & I have to get wire cutters too now.

Reason of review: Poor customer service.

Preferred solution: Maybe the store in Meridian, MS could have cashiers that bother to try to help. .

Lowes Cons: Unwilling to help, Gave us the run around.

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Anonymous
#1359427

I went to homedepot and and i bought a pair of gloves and i asked them to take the red security tag that read (SECURITY DEVICE) off and they said they can't take it off and if you the alarms sounds your fine

Anonymous
#1004898

you need to get over yourself.