Lowes does have a very dumb return policy. And it is filled with people that really don't care.
These people make the employee and the customers time there ***. I wasn't fired from lowes i resigned. But it was the most depressing job i have ever had in my life. As an ex employee I can say that when a customer comes to the return desk of a specific race management does in fact question the return.
Lowes is just filled with a bunch of miserable employees that have no choice but to stay there and work for little or nothing. That's why the service at most of them is horrible because its a very depressing job to have.