3595 W 11th Ave, Eugene, OR 97402, USA
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
1 comment

We ordered a large refrigerator from Lowe's which was not in stock. It arrived ahead of competing suppliers and at a lower price.

Michael the store manager arranged to have it delivered the Friday of a holiday weekend so that we would not be without a refrigerator for the weekend. He came with Colton, Alex, Charles, Garland, Eduardo, Justin and JP because the removal of our old unit was massive and built in and the difficult installation of the new unit required so many people and specialties. They all were professional, courteous, and knowledgable. They took great care in protecting our wood floors and other furniture throughout the process.

We could not be more appreciative of their excellent service!!! Thank YOU!!!

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Good quality.

Lowes Pros: Exceptional service, By michael colton alex charles garland eduardo justin jp.

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You had exceptional service AND the store manager came out with the delivery company? Sounds fake.