Update by user Apr 22, 2018
I'm done with Lowes. One of the worst companies in the USA. They do not honor warranty.
Original review posted by user Apr 21, 2018
Bought extended warranty on riding mower. When the mower broke, they wouldn't honor warranty.
Been a customer since 1986, the worst customer service in the business. Will never go to a Lowes store again. Talked to Eric Harmon in customer service. What a waste of my time.
He made sure my mower did not get fixed.
I asked for second opinion, he refused. Asked to take it back to store to show manager, he again refused.
Product or Service Mentioned: Lowes Lawn Mower Warranty.
Reason of review: Warranty issue.
Lowes Cons: Customer service.