Arlington, Texas
1.0
Details
Customer service
1 comment

The worst experience EVER! We purchased an exterior door (primed pre-hung door).

We were told to use a Duramax Exterior Semi-Gloss Tintable White Latex-Base Paint and Primer in One. When we installed the door the next day the paint was peeling off as if it was tape. We were originally told the door would be exchange, now the District Store Manager by the name of Jeremy doesn't even want to return my call. I will never shop at Lowes.

Closing my account even if it hurts my credit score. I will not refer or recommend Lowe's to anyone!

Not Happy at all! :|

Reason of review: Bad quality.

Preferred solution: Exchange door and paint as originally promised..

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Anonymous
Mooresville, North Carolina, United States #1213857

did you read the instructions? did you lightly sand preprimed door to recieve the next coat of piant,Was the door painted in high humithy, What was the outside temp? really why would you expect a new door when you did not follow instructions on painting the door ?

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