I am very disappointed in Lowe's. We went there to see about getting our kitchen remodeled. What started as a small thing ended up being $30,000 plus. It was suppose to be done in two weeks. Our project was started December 3, 2018 and is yet to be completed.
We had to go to the store ourselves and pick up most of the supplies.
We bought what they said was top of the line cabinets. Four doors had to be replaced as they came with flaws.
Then the contractor was careless and did damage to cabinets, etc. He was confronted and lied that he didn't
do it. and wait for his convenience between his private jobs.
We finally have all the supplies and now have to wait for the contractor to come and finish. Along with that we have to take off work to meet him there.
We have complained to the managers several times and they say they will look into it and get back to us and nothing happens.
If we ever get our kitchen finished, I will not go back to Lowe's for anything.
Product or Service Mentioned: Lowes Kitchen Remodeling.
Reason of review: Poor customer service.