285 SW 25th Ln, Cape Coral, FL 33914, USA
Not resolved

I was sent to the Cape Coral Florida store from another Lowes that stated they had three of the lights I needed to match the seven I had bought from their store. I went there and pick out the lights they were clearance lights I went to the front customer service to get the same price that they were at the other Lowes approximately 8 miles from them in the same county.

I was told that no they would not give them to me for the same price I just paid at the other Lowes, this I found extremely ridiculous and did not understand such poor customer service. This is the epitome of poor customer service They definitely do not care about their customers .

The manager was rude and unprofessional. The new CEO is definitely correct in laying off managers that do not know how to treat customers there are too many managers that just stand around

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

  • Terrible Customer Service
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