My wife and I went to Lowe's in Cleveland, Tenn. to purchase a refrigerator. We drove 170 miles to Cleveland because we are building a cabin nearby. We purchased the refrigerator and set up a time the next week to meet them at our cabin. The next Saturday, March 1, we drove another 170 miles, one way to Lowe's, and was told they couldn't deliver the appliance that day. No, I'm sorry, no let me make this up to you, nothing.
I have been a life long and loyal customer at Lowe's. Looks like it's big orange time for me now. Maybe they can deliver on their promises.