Poor management of products and services at 3500 S Semoran Blvd, Orlando, FL 32822 location:
- management proved unable to follow-up on promised call-backs,
- management & staff proved unable to properly communicate internally within Lowe's as well as externally with customers
- steals money; that is, gladly takes money for services promised then fails to deliver promised services as stated and on date/time stated
- unwilling to take responsibility for failures
Worst review I've ever written yet, call to Lowe's Corporate also proved less-than-fruitful with an unwillingness to hold their franchise stores accountable thereby rewarding bad behavior and enabling continued bad behavior going forward
Product or Service Mentioned: Lowes Home Delivery Service.
Reason of review: Failure to Deliver Products & Services in Full & On-Time.
Monetary Loss: $2017.
Preferred solution: Let the company propose a solution.
I didn't like: Never get back to us with calls, Any part of the complete lack of follow up or follow through, Limited ability to override and solve my complaint, You will not refund on an order that you never delivered.