I bought a Husqvarna 440 chainsaw from Lowe's on 8-3-13. Like many tools, you don’t always use them right away.
In October I cut a few pine trees for firewood and although the saw was a little underpowered, it got the job done. I maybe used it about 15 hours. Then it quit. I took it back to Lowe's on 11-16-13 and the associate said they couldn’t exchange it because it was past 90 days since I purchased it.
They would need to get it repaired locally. They sent it in and returned it about 10 days later. There was an invoice for $60.50, but the associate said it was warranty. I tried it out and it would run ok until turned sideways to cut a tree and then it would run out of gas.
(The tank was near full.) I restarted it 5 times in 10 minutes and gave up. I returned to Lowe's and a different associate said I would have to pay to have it repaired locally or I would have to pay expensive shipping to return it to the manufacture. I suppose I would have to pay the manufacturer to repair a product that’s under warranty and still might not get back a saw that would run. I don’t see any reason to throw good money after bad, so I’ll just absorb $300.00 loss and never buy another Husqvarna product or shop at Lowe's again.
I wrote a bad review on Lowe's website, but they refused to print it. Go figure.
Reason of review: Damaged or defective.
Monetary Loss: $300.