Update by user Mar 19, 2013
Getting close to 14K, my insurance company is suing. It was determined by my HOI that the loss was due to faulty installation.
The Lowe's investigator said that "nuts" have a habit of loosening up! Really?! Wow, my previous 9 year dishwasher, another 4 year, 2 others in my apartments, NEVER loosened up, nor has my fridge, washing machine and let alone any of my cars.
Lowe's investigator = ***! I guess we better start checking our "nuts, bolts, screws" more often otherwise you'll lose your kitchen too.
Update by user Mar 18, 2013
I stand corrected on monetary loss, now we're up to 12,359.05 not including the take out food and a a couple of other things.
Original review posted by user Mar 17, 2013
I hired Lowe's installer to install our dishwasher, the installer didn't tighten the nut to the dishwasher and it resulted us losing our kitchen,dining room wall and carpet.
This was a slow drip that dripped for some time, dripping underneath and towards the dining room and outer wall/stucco.
The lower cabinets were all destroyed on top of mold under the cabinets and outer walls. We had to have mold remediation to remove the mold, remove walls and flooring.
Lowe's senior staff in customer service will not speak to us, won't return our calls and have blocked our entire family from posting on Facebook because we were pictures on their Facebook page. Lowe's doesn't like opposition so they we shut you up by blocking you.
Monetary Loss: $7000.