Not resolved

Between the installer Zack, the people in Central Production, the store #2691 on 4551 S. Laburnum Ave.

in Henrico VA. this experience has been a NIGHTMARE AND UNFINISHED !!!!!!!!!!! I KEEP GETTING PASSED AROUND FROM SUPERVISOR TO SUPERVISOR. One instance the young lady asked for my phone which pulls up the history of all my phone call about this problem I'm having and trying to get the issue resolved......

I was on hold for 30 mins. and then she tells me the supervisor couldn't talk to me, because he was busy. Now this is the same Supervisor who has been avoiding my calls over several attempts and leaving voice mail and never returning a single call, Kenny Perry he's USELESS !

This process started Jan 4,17 its now Feb 3,17 and STILL UNRESOLVED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'M DONE GOODBYE FORMER CUSTOMER

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $1200.

Preferred solution: Price reduction.

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