Finally received long overdue rebate - previously sent to wrong address.
How does that happen, when corporate was provided the order number, our address, and store location/ telephone number where the purchase was made?
Loew's has new President now, and the store where the purchase was made is closing. Is it any wonder with such deplorable customer service?
Still waiting for the Visa gift card requested for the inconvenience and the hard time given over many months, And, the new President will be contacted, so we suspect there will be a third follow-up on PS.
What ever happened to honesty, integrity and basic customer service?
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: A Visa card for general use.
Lowes Pros: First impression of original sales person.
Lowes Cons: Being given a run around for months.