2.6
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1 comment

Home improvements? Haha....joke....youre "sale specialist" and i use that lightly", is unimformed, scatterbrained, and after a commission.

We were spending tons of money ( flipping a house).. you guessed it, not now.....take the time, screen and train your ppl.....clearfield pa store, flooring dept.....AWFUL!!!

Review about: Lowes Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1360657

Fist and foremost, Lowe's Sales Specialist's have not earned commissions since 2011.

Secondly, they have seen and 16% pay reduction over the last five years...

forcing most "qualified / seasoned" individual to work in a specific trade field and no longer in the stores.

Sadly, the staff is very poorly trained, but please remember this is rarely that associates fault.

They are hired, and thrown out to the floor to deal with flippers and contractors...

or DIYers, who come into Home Improvement stores looking for professional grade knowledge and code information due to them not wanting to pay for a "professional" to do it for them.

Lowe's CEO gave himself a 14 million dollar bonus this year, also along side a new sales bonus system that makes it nearly impossible for the "little guys" on the ground to receive any sort of financial bonus for there hard work.

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