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Installer's very professional and kind. Wood product was acclimated, moisture test was done.

Installer proceeded to open boxes and found bowed wood. Changed wood to be installed x 3 times now with wood product being junk!!! When purchasing wood I felt the girl just wanted to sell me the wood. Wood product should be inspected before leaving warehouse (opening at least 3 boxes).

Very frustrated! Thank you to the head installer who didn't just go ahead and install the junk product to make his money. Honesty goes a long way.

I will not refer Lowe's to anyone. I will refer the installer for side jobs.

Monetary Loss: $200.

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