Installer's very professional and kind. Wood product was acclimated, moisture test was done.
Installer proceeded to open boxes and found bowed wood. Changed wood to be installed x 3 times now with wood product being junk!!! When purchasing wood I felt the girl just wanted to sell me the wood. Wood product should be inspected before leaving warehouse (opening at least 3 boxes).
Very frustrated! Thank you to the head installer who didn't just go ahead and install the junk product to make his money. Honesty goes a long way.
I will not refer Lowe's to anyone. I will refer the installer for side jobs.
Monetary Loss: $200.